Recently, I’ve also had to take on some more responsibility in the office. One day both of my coworkers in the backroom had to go run out, and I was left alone manning the phones and backroom. Definitely nerve-wracking, but it was great that they trusted me enough to make sure things didn’t fall apart. I feel really good about all the progress I’ve been making and especially the tasks I’m now able to accomplish without having to ask my coworkers. Especially answering the phones, which I’ve now been able to learn about the people who call, how to forward it to other people, and in general better at engaging and talking with our clients.